Data Protection: in receipt of account holders statements from an institution

K

Kerrigan

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For years I am in receipt of account holders statements from one institution that for obvious reasons I can not name. They contained address, account numbers etc. I informed the institution and they said they could not understand how this keeps happening and their system was not showing any red flags. I am still in receipt of data.

I have threatened to contact the media and the account holders the institution doesn't seem overly bothered.

Thoughts if you can spare the time please?
 
I forgot to mention that I tried to bring this to the attention of a legal person and they did not want to know.
 
Have you written to the relevant financial institution and asked them in writing to comply with their obligations under the data protection act, I would give them a deadline and tell them that's the point at which you'll go to the DP commissioner with it.

I had to write such a letter a few years back in a similar circumstance and that finally got their attention, phone calls are just forgotten once they put the phone down it seems
 
Kerrigan said:
For years I am in receipt of account holders statements from one institution that for obvious reasons I can not name. They contained address, account numbers etc. I informed the institution and they said they could not understand how this keeps happening and their system was not showing any red flags. I am still in receipt of data.

I have threatened to contact the media and the account holders the institution doesn't seem overly bothered.

Thoughts if you can spare the time please?
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You appear to be in unauthorized possession of the personal information of others. It would be prudent to secure this information to ensure others do not obtain access it it. As you have contacted the institution concerned and they have not requested its return you should contact the Office Of the Data Protection Commissioner http://www.dataprotection.ie and ask their advice.
 
Post it the intended recipients with a note saying that it's being incorrectly send to the wrong address and let them fix the problem.
 
RichInSpirit said:
Post it the intended recipients with a note saying that it's being incorrectly send to the wrong address and let them fix the problem.
Click to expand...

That's what I would do too, expecially as the bank are doing their usual ' system failures' excuses, but not actually bothering to do anything about the problem.

I'd also tell the recipent how long this has been going on.
 
I received a local company's statements at one stage years ago. Just the once and i posted them back to the bank hinting that they might reward me financially for my honesty :) but i never heard any more about the matter :(
Also at the time i didn't receive about 6 months of my own statements and i had to fight to get them.
I assume someone else was getting my statements.
It was probably some sort of a printer error.
 
Its all a Computer record and God alone knows how to change them in some institutions.
 
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