I calculated my monthly mortgage repayments in an excel model and it differed to the amount debiting my account each month so I rang BOI who explained that the difference is probably because the formula they use "is very complicated and is system-based" (?). They sent me a letter with the details of this formula so I re-calculated the monthly repayment and I have been over-charged euro 20 each month for the last 3 years.
I sent my excel calculation to them over a week ago and have not had a response. I advised them that I will cease paying my mortgage until it's resolved.
Has anyone had the same problem? Any advice.
Thanks
I sent my excel calculation to them over a week ago and have not had a response. I advised them that I will cease paying my mortgage until it's resolved.
Has anyone had the same problem? Any advice.
Thanks