M
mercman
Guest
Took out sterling loan with Bank in 1998. Gave Life Assurance Policy as security. Each time Bank contacted me, the annual repayment and in some cases more than what was due was made. Bank ceased making contact in 2005 and no further payments were made, although interest was ceased to be charged.
To date (2011) I have never received a statement or account number regarding this loan despite requesting same in writing hundreds of times. They sent me a fax in 2007 stating a balance which was incorrect by thousands. I never received any reply. At this stage I have given up writing to the said Bank, but moreover they refuse to release the charge on the Life Assurance Policy, which is near 8 times of amount of outstanding loan.
Any ideas of what should be done next as the Bank continually refuse to acknowledge their mistakes or send me a correct statement. I need the Life Policy as I have MS and it is not that easy to get a new Policy.
To date (2011) I have never received a statement or account number regarding this loan despite requesting same in writing hundreds of times. They sent me a fax in 2007 stating a balance which was incorrect by thousands. I never received any reply. At this stage I have given up writing to the said Bank, but moreover they refuse to release the charge on the Life Assurance Policy, which is near 8 times of amount of outstanding loan.
Any ideas of what should be done next as the Bank continually refuse to acknowledge their mistakes or send me a correct statement. I need the Life Policy as I have MS and it is not that easy to get a new Policy.