serotoninsid
Registered User
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A friend of mine transferred X amount from BOI to a swiss trading account. The first transfer came back as an incompleted process as the swiss bank said that there was an error in the information that was submitted (ie. the info the customer submitted rather than the bank). The process was repeated and the transfer went through.
However, the bank charged him for both transactions. I told him to go back in to them and have them rectify but when he did, BOI maintained that both sets of charges stand.
Are they right in what they say?
However, the bank charged him for both transactions. I told him to go back in to them and have them rectify but when he did, BOI maintained that both sets of charges stand.
Are they right in what they say?