Hi All,
Looking for some clarification on my letterbox which is in the lobby of my apartment block. The key broke in the lock a week ago and I contacted my mgmt agent to ask them about getting it repaired.
I was told it's personal property as it's a letter box....so I queried it's position i.e in the lobby which is in fact a common area so therefore surely falls under their remit. Again I was told no it's personal property....has anyone heard anything about such a distinction being made in their experience?
I asked them to provide me with details of who installed the letterboxes etc if it was my responsiblity and I was also told another neightbour had a similar issue and they recommended a hardware store that could carry out the repair, as it's cheaper. This led me to believe the MA might be shirking their responsibility on the grounds of something costing too much.
My understanding (which was confirmed by MA anytime anything went wrong within my apartment) was they were only responsible for issues outside the 4 walls of my apartment...which is where my letterbox is located.
Any thoughts?
Regards,
Elaine
Looking for some clarification on my letterbox which is in the lobby of my apartment block. The key broke in the lock a week ago and I contacted my mgmt agent to ask them about getting it repaired.
I was told it's personal property as it's a letter box....so I queried it's position i.e in the lobby which is in fact a common area so therefore surely falls under their remit. Again I was told no it's personal property....has anyone heard anything about such a distinction being made in their experience?
I asked them to provide me with details of who installed the letterboxes etc if it was my responsiblity and I was also told another neightbour had a similar issue and they recommended a hardware store that could carry out the repair, as it's cheaper. This led me to believe the MA might be shirking their responsibility on the grounds of something costing too much.
My understanding (which was confirmed by MA anytime anything went wrong within my apartment) was they were only responsible for issues outside the 4 walls of my apartment...which is where my letterbox is located.
Any thoughts?
Regards,
Elaine