I wonder could anyone tell me what my rights were in this instance?
I was in a restaurant recently with my wife, daughter and her boyfriend. We ordered our meal and a drink which we received. After a while our waitress came to our table to advise that they had received a phonecall from a person known to us, who wanted to buy us a round of drinks. We gave the order and received the drinks.
When we got our bill at the end of the meal we discovered that we had been charged for the second round of drinks, and brought it to the waitresses attention. She came back to say that the credit card of the person who made the phonecall had not cleared and that the owner of the restaurant directed that we should pay.
I argued the case with the owner, and without going into all that was said, decided in the end to just pay the bill and leave. The amount involved was just €19.00 so that is not what annoys me.
I am annoyed at first of all having to pay for something I didnt order, and even more annoyed at the sneaky way in which it was added to our bill without it being explained to us until we asked.
Any input would be greatly appreciated.
Frank
I was in a restaurant recently with my wife, daughter and her boyfriend. We ordered our meal and a drink which we received. After a while our waitress came to our table to advise that they had received a phonecall from a person known to us, who wanted to buy us a round of drinks. We gave the order and received the drinks.
When we got our bill at the end of the meal we discovered that we had been charged for the second round of drinks, and brought it to the waitresses attention. She came back to say that the credit card of the person who made the phonecall had not cleared and that the owner of the restaurant directed that we should pay.
I argued the case with the owner, and without going into all that was said, decided in the end to just pay the bill and leave. The amount involved was just €19.00 so that is not what annoys me.
I am annoyed at first of all having to pay for something I didnt order, and even more annoyed at the sneaky way in which it was added to our bill without it being explained to us until we asked.
Any input would be greatly appreciated.
Frank