Gosh - you should try and browse in Morrocco, Turkey or Egypt. They will knock you down to buy something, really pester you.I actually hate it when salespeople approach me in the shop. If I need help or I want to buy something, I will ask.
Gosh - you should try and browse in Morrocco, Turkey or Egypt. They will knock you down to buy something, really pester you.I actually hate it when salespeople approach me in the shop. If I need help or I want to buy something, I will ask.
If you owna business and don't bother to find oiut what youe staff are up to you deserve to fail.This is classic principal/agent problem in my view
The principal/the owner wants to make sales to make money etc.
The agent who acts on behalf of the principal - the person you deal with in a shop fro example may have other personal pre-occupations that can mean their motivations are not in line with those of the principal...
e.g . may be lazy, may want to leave early so customers are delaying them etc .
I am sure you can all think of many more.
Ultimately any agent may act in their own interests rather than the principal's ......
Think of an estate agent selling your house .....
If you owna business and don't bother to find oiut what youe staff are up to you deserve to fail.
Hardly enforceable in a practical sense. What do you propose - constant CCTV monitoring of employees by an eagle-eyed voyeur who will pick up on the smallest lapse in service?
Just want to add my experience-my garden needs a good job done on it. I rang a guy to come and have a look, and come back to me with ideas and quotations. He was very enthusiastic etc and I had seen good reviews of work he has done in the past. Two months on, I havent heard a word. Ah well... better ring someone else...
This is classic principal/agent problem in my view
The principal/the owner wants to make sales to make money etc.
The agent who acts on behalf of the principal - the person you deal with in a shop fro example may have other personal pre-occupations that can mean their motivations are not in line with those of the principal...
e.g . may be lazy, may want to leave early so customers are delaying them etc .
I am sure you can all think of many more.
Ultimately any agent may act in their own interests rather than the principal's ......
Think of an estate agent selling your house .....
A family member is working in the retail sector and it is a particular vicious side to work in , employers have taken advantage of the recession to cut wages and axe jobs, the remaining workload has been left on the existing staff. That may be acceptable practice for the employers but obviously business will suffer as more work with less staff on less pay is hardly a productive environment
In some cases (particularly in retail), this is undoubtedly true. In other cases, the old maxim of 'Don't waste a good recession' is undoubtedly being applied.Employers aren't cutting wages and axing employees for the fun of it, they're doing it to keep the business alive.
This is classic principal/agent problem in my view
The principal/the owner wants to make sales to make money etc.
The agent who acts on behalf of the principal - the person you deal with in a shop fro example may have other personal pre-occupations that can mean their motivations are not in line with those of the principal...
e.g . may be lazy, may want to leave early so customers are delaying them etc .
I am sure you can all think of many more.
Ultimately any agent may act in their own interests rather than the principal's ......
Think of an estate agent selling your house .....
In some cases (particularly in retail), this is undoubtedly true. In other cases, the old maxim of 'Don't waste a good recession' is undoubtedly being applied.
Organisation I work for recently wanted to rent a piece of equipment for an event. This is a very specialist piece of equipment that you cannot buy in Ireland. It costs approx. €1,500 to €2k plus shipping to buy this equipment from abroad, but there is a long lead in time for delivery.
Organisation didnt know it required the equipment until 2-3 weeks before the event and so didnt have time to buy it.
Two companies in Ireland rent this equipment. Both were asked for quotes for 1 days rental. Both companies quoted c.€4k. When it was pointed out to both that the price is more than the cost of buying the equipment, both gave the "dont care - thats our price, take it or leave it" line. They knew that the orgnanisation required this equipment and in my opinion decided to take advantage.
Needless to say, the organisation will never deal with either company again and has ordered its own equipment for future events.
Interestingly, a third company who also rent this equipment recently went into liquidation due to severe decline in customers availing of their services.
Isn't this just pure supply-and-demand though? Both companies probably figured your org was going to buy the equipment anyway and treated this as a one-time-only transaction. Knowing that you couldn't get the equipment yourself given your timeline they each tried to extract the most you are willing to pay. One of them got the business the other didn't. Granted, neither company (for whatever reason) were interested in building a relationship with your org for repeat business (of any kind), but again that's their perogative.
or bad negotiation by the customer if they didn't make them aware.Sounds like a bad call from the 2 businesses so (presuming they were aware of the potential for repeat business).