I was in a well known fast food chain this evening with my husband and daughter.
In the middle of our meal a young woman arrived into the restaurant and was advised by a manager to take a seat. The young woman looked very nervous and upset.
The manager arrived shortly afterwards with another member of staff and asked the young woman if she was sure she didnt want someone there.
This was clearly a disciplinary meeting as the manager was filling in details into a form. From what I could hear the employee had either needed to leave work suddenly or hadnt come in for some reason at short notice and arranged to take the following day off with another staff member if not a member of management.
I could hear a lot of what the manager was saying as she was raising her voice and actually visibly shaking with rage but less of what the employee was saying.
In the end the manager advised her that this was not acceptable behaviour unless a family member was dying or something like that and that she would like to terminate the employment and that she was happy to let her work her weeks notice or happy to let her finish as this time whatever she wanted.
The girl said she didn't mind and the manager told her she was writing on the form that the employment was terminated on mutual agreement and asked her to sign the form agreeing with that. She also handed her a pen and blank piece of paper and told her to write a letter of resignation.
A few things were strange about this:
Firstly a meeting like this shouldn't take place in a public restaurant, but in an office. It ruined our meal for sure because we had this going on right beside us.
Secondly, she was sacked from what I could see but the manager made her write a letter of resignation which I am sure will mean she can't go on the dole straight away as she quit rather than being sacked.
I asked the manager when she was finished if did she not have an office and she told me that was a major bone of contention with her because she only had a cash office and there wasn't even room for two people to stand in it at once. She then went into that office with the other staff member who was her witness and stood in there with him!
Should I report this to head office?
I felt like telling the girl not to give the letter of resignation but didn't want to upset her more letting her know everyone could hear what was going on.
In the middle of our meal a young woman arrived into the restaurant and was advised by a manager to take a seat. The young woman looked very nervous and upset.
The manager arrived shortly afterwards with another member of staff and asked the young woman if she was sure she didnt want someone there.
This was clearly a disciplinary meeting as the manager was filling in details into a form. From what I could hear the employee had either needed to leave work suddenly or hadnt come in for some reason at short notice and arranged to take the following day off with another staff member if not a member of management.
I could hear a lot of what the manager was saying as she was raising her voice and actually visibly shaking with rage but less of what the employee was saying.
In the end the manager advised her that this was not acceptable behaviour unless a family member was dying or something like that and that she would like to terminate the employment and that she was happy to let her work her weeks notice or happy to let her finish as this time whatever she wanted.
The girl said she didn't mind and the manager told her she was writing on the form that the employment was terminated on mutual agreement and asked her to sign the form agreeing with that. She also handed her a pen and blank piece of paper and told her to write a letter of resignation.
A few things were strange about this:
Firstly a meeting like this shouldn't take place in a public restaurant, but in an office. It ruined our meal for sure because we had this going on right beside us.
Secondly, she was sacked from what I could see but the manager made her write a letter of resignation which I am sure will mean she can't go on the dole straight away as she quit rather than being sacked.
I asked the manager when she was finished if did she not have an office and she told me that was a major bone of contention with her because she only had a cash office and there wasn't even room for two people to stand in it at once. She then went into that office with the other staff member who was her witness and stood in there with him!
Should I report this to head office?
I felt like telling the girl not to give the letter of resignation but didn't want to upset her more letting her know everyone could hear what was going on.