Hi,
My child was injured in a public establishment recently, to which the establishment has said should not have happened. Basically the accident resulted in my child having an injury to the face, where there was a cut that needed gluing. We've been told that the scar will be there for life but will lighten greatly. My child is under 5. Basically a piece of the fixtures and fittings in this place snapped open(should have been locked/closed down) and caused the cut to the child's face.
We had to rush out of the place and bring child to A&E. We returned the next day and establishment was very apologetic and said to write a letter detailing what happened and send in medical expenses. They are going to fill out an incident report and look back at CCTV. We returned so that this kind of accident would not happen to another child.
I am really upset about it. We are not the type of people that sue at all - and both come from families who are of the opinion that no good will come from money from an insurance claim. At the same time my darling child has a scar on the face now, through a faulty piece of equipment.
I suppose I'm asking the question, do I have the basis for a claim? I will be sending in medical bill to get that refunded anyway.
My child was injured in a public establishment recently, to which the establishment has said should not have happened. Basically the accident resulted in my child having an injury to the face, where there was a cut that needed gluing. We've been told that the scar will be there for life but will lighten greatly. My child is under 5. Basically a piece of the fixtures and fittings in this place snapped open(should have been locked/closed down) and caused the cut to the child's face.
We had to rush out of the place and bring child to A&E. We returned the next day and establishment was very apologetic and said to write a letter detailing what happened and send in medical expenses. They are going to fill out an incident report and look back at CCTV. We returned so that this kind of accident would not happen to another child.
I am really upset about it. We are not the type of people that sue at all - and both come from families who are of the opinion that no good will come from money from an insurance claim. At the same time my darling child has a scar on the face now, through a faulty piece of equipment.
I suppose I'm asking the question, do I have the basis for a claim? I will be sending in medical bill to get that refunded anyway.