I recently upgraded my health insurance policy to include my partner who had Garda MedicalAid.
At the start of the phone conversation lady in VHI said that he would not be covered for first 26 weeks as this was the lead in time. I argued that MedicalAid was a private insurer and so this should not be the case.
She put me on hold to speak to her supervisor and then let me know, as if I should be grateful for it, that Guards under the age of 21 can switch from MedicalAid to VHI without a lead in period. I don't think there is a Guard in the country under 21!
We argued about this for a while - I was put on hold again and then she eventually said they would make an exception for me and allow him to be covered immediately without a lead in period. Lucky me!
If I hadn't argued with her I wouldn't have got it. Is this what VHI do? Take advantage of people who don't have the time or energy to engage in long phone conversations arguing a point out?
At the start of the phone conversation lady in VHI said that he would not be covered for first 26 weeks as this was the lead in time. I argued that MedicalAid was a private insurer and so this should not be the case.
She put me on hold to speak to her supervisor and then let me know, as if I should be grateful for it, that Guards under the age of 21 can switch from MedicalAid to VHI without a lead in period. I don't think there is a Guard in the country under 21!
We argued about this for a while - I was put on hold again and then she eventually said they would make an exception for me and allow him to be covered immediately without a lead in period. Lucky me!
If I hadn't argued with her I wouldn't have got it. Is this what VHI do? Take advantage of people who don't have the time or energy to engage in long phone conversations arguing a point out?