VHI group scheme discount puzzle
Our family is with VHI under a group scheme and has been for 4 years. They say that entitles us to a discount of 10% (spoke to a VHI person today - after ringing the 1850444444 number for 2 solid hours before getting an answer!) and she said yes, we were getting the 10% reduction. Yet when we checked my wife's salary slips, we are actually paying the amount we would be paying if we had the same plans without any discount - as established from "Get a quote" on their website. Confirmed
this also from speaking to the HIA, who did say it was at the discretion of the insurer. What's going on - VHI say we're getting a discount but we don't appear to be. The whole thing is a total mess, can't get a straight answer from anyone. Help!
Our family is with VHI under a group scheme and has been for 4 years. They say that entitles us to a discount of 10% (spoke to a VHI person today - after ringing the 1850444444 number for 2 solid hours before getting an answer!) and she said yes, we were getting the 10% reduction. Yet when we checked my wife's salary slips, we are actually paying the amount we would be paying if we had the same plans without any discount - as established from "Get a quote" on their website. Confirmed
this also from speaking to the HIA, who did say it was at the discretion of the insurer. What's going on - VHI say we're getting a discount but we don't appear to be. The whole thing is a total mess, can't get a straight answer from anyone. Help!