Creating a separate thread as a case study - Brendan
@Pat123 @notabene I have pretty much the exact same story to tell. Tracker with UB from 2004-2006, moved to FR, back to SVR in 2009 and moved to BOI for better rate. I received my letter from Ulster bank before Christmas covering the overpaid interest before i moved (about 3 months) and money to cover a financial advisor. I have sent in my letter asking for the appeals form and on receiving that I will be doing exactly what Pat123 stated.
1. Fill out the Appeals form
1a. Enclose all the BOI statements,
2b. Write a covering letter
3b. Send it all to UB requesting them to compensate me for the period 2009-2017 and put me back on a Tracker at the original margin (+1 ECB)
2. Write a letter of complaint to the Central Bank also, and include all the same documentation
Thanks for this thread(and Brendan), when I received the letter from UB I was not sure of the next steps so this thread has really helped me.
@Pat123 @notabene I have pretty much the exact same story to tell. Tracker with UB from 2004-2006, moved to FR, back to SVR in 2009 and moved to BOI for better rate. I received my letter from Ulster bank before Christmas covering the overpaid interest before i moved (about 3 months) and money to cover a financial advisor. I have sent in my letter asking for the appeals form and on receiving that I will be doing exactly what Pat123 stated.
1. Fill out the Appeals form
1a. Enclose all the BOI statements,
2b. Write a covering letter
3b. Send it all to UB requesting them to compensate me for the period 2009-2017 and put me back on a Tracker at the original margin (+1 ECB)
2. Write a letter of complaint to the Central Bank also, and include all the same documentation
Thanks for this thread(and Brendan), when I received the letter from UB I was not sure of the next steps so this thread has really helped me.
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