Hi Madra
I was in the same situation as you Madra - I received the compensation cheque up front for the period up till I remortgaged in August 2009. They sent me the eligibilty pack which I returned, early february 2019, along with back up documents ie Bank statements, valuations & bank facility letters for the two banks I have been with since 2009 (AIB & BoI). I received a reply last week to say I was eligible for the tracker mortgage and also that I am in line for further redress for any payment of interest over and above that I would have paid if I was on the tracker from 2009 to either when i draw down the new tracker or the end date of the new tracker period being offered (on the basis that for some reason i dont take / get the tracker product). They have also offered to pay various costs.
The next steps are to talk to UB re the tracker and when that has been processed to follow up on the redress
I think it is important to note that I kept my eligibility package application:
- simple as possible (think big picture)
- didnt get too greedy and look for every cost / compensation possible (such as inconvenience / storage etc)
- provided all documentation - as above - up front
My experience is thus, by making it easier for them, the quicker and in my case the more favourable the response. There wasnt a whole lot too it and with a bit of guidance (thanks Brendan!) its a relatively straightforward process.
any queries let me know.
Thanks