Looking for anyone that knows their stuff do tell me if I have a case??
I have an active complaint with FSOB , however BOI had denied any wrong doing but they are now re examining my case as they did not asnwer the complaint.
2003 - took out variable staff mortgage
2005- changed to tracker rate
2005- changed to staff tracker rate
2006 -changed to non variable staff rate
we were offered a lower staff non variable rate as it was lower than the tracker at this stage. No where on that documenation did it outline we would at this point lose our contractual right to return to the tracker rate. Plenty of staff at the time complained. -but got no where-stonewalled. Anyone that ignored that letter are still on that tracker today .
2007 - converted to a 2 year fixed rate.
Do I have a case?
I have an active complaint with FSOB , however BOI had denied any wrong doing but they are now re examining my case as they did not asnwer the complaint.
2003 - took out variable staff mortgage
2005- changed to tracker rate
2005- changed to staff tracker rate
2006 -changed to non variable staff rate
we were offered a lower staff non variable rate as it was lower than the tracker at this stage. No where on that documenation did it outline we would at this point lose our contractual right to return to the tracker rate. Plenty of staff at the time complained. -but got no where-stonewalled. Anyone that ignored that letter are still on that tracker today .
2007 - converted to a 2 year fixed rate.
Do I have a case?