Has any other AIB customers received a letter
From AIB to advise they made a mistake?
We moved house jan 2018 and lost our tracker mortgage. AIB now advise (nov 21) we should have been offered TIRR at 1.6%
We have received a letter (feb 22) stating the diff between what was repaid each month and what would have been paid is 1500, and interest over changed is 2500 approx.
So their solution is to reduce our mortgage by (2500-1500)= 1000 and pay us a cheque 1500. Net payment 2,500
What am I missing? Put simply why would we not receive both overpayments 2500 + 1500?
Then a further letter (apr 22) advising the interest rates printed on letter were rounded to nearest number by mistake but no difference to repayments.
Any help from people in same position or someone with experience would help greatly.
Thanks
From AIB to advise they made a mistake?
We moved house jan 2018 and lost our tracker mortgage. AIB now advise (nov 21) we should have been offered TIRR at 1.6%
We have received a letter (feb 22) stating the diff between what was repaid each month and what would have been paid is 1500, and interest over changed is 2500 approx.
So their solution is to reduce our mortgage by (2500-1500)= 1000 and pay us a cheque 1500. Net payment 2,500
What am I missing? Put simply why would we not receive both overpayments 2500 + 1500?
Then a further letter (apr 22) advising the interest rates printed on letter were rounded to nearest number by mistake but no difference to repayments.
Any help from people in same position or someone with experience would help greatly.
Thanks