Key Post Success! - another BoI Tracker Reinstated

[WizardDr]

Just to let you know that a case where:
- perosn on initial tracker;
- went on fixed for a period
- tracker not offered

was reinstated and interest repaid.

Needed a particular aooroach as rebuffed on 1st attempt

Going to FSO may be premature for this type of case

 

[Brendan Burgess]

Well done again Dr.

But going to the FSO is premature anyway. Surely they must submit their complaint to the bank first anyway?

 

[Gerry Canning]

Well done again Dr.

But going to the FSO is premature anyway. Surely they must submit their complaint to the bank first anyway?

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Try REALLY hard and in writing to sort with Bank . Do not in any way be fobbed off. Keep pressing and keep copies of all documentation.

From experience don,t go Via Ombudsman till you are forced to. The reason I say this is he seems to nearly always only rule on what was signed and not on any verbal disputed evidence, nor does he seem to take on board (unless he has written evidence) the General Rules on Consumr Codes.