I would like to pay the Revenue some money, having received an inheritance. I have previously done this on Myaccount without any problem. Now when I try and login on some browsers it just tells me that DOB is a required field, although I have entered it correctly. On a different browser I managed to get in with the same details. I went to File an IT38/CAT return, entered the year and my PRSI and then just got an error.
I raised a query, and got scripted nonsense in response. It implied that if I still had a problem then I should raise a technical query by selecting "My enquiry relates to - Other than above" and "More specifically - Revenue online service technical support" , but when I generate a new enquiry there are no drop down boxes to select.
I have to say that I am very disappointed by this, as I had considered the revenue one of the more competent arms of government. This does not represent an acceptable interface when an experienced user cannot get a meaningful error after multiple attempts
Has anyone any ideas?
I raised a query, and got scripted nonsense in response. It implied that if I still had a problem then I should raise a technical query by selecting "My enquiry relates to - Other than above" and "More specifically - Revenue online service technical support" , but when I generate a new enquiry there are no drop down boxes to select.
I have to say that I am very disappointed by this, as I had considered the revenue one of the more competent arms of government. This does not represent an acceptable interface when an experienced user cannot get a meaningful error after multiple attempts
Has anyone any ideas?