Tim Robbins
Registered User
- Messages
- 46
Hi,
We in the middle of getting a mortgage.
I have never pulled my hair out 17 times because the quality of service from the bank we are dealing with is so bad. Things like the person who we are dealing goes on holidays so then you are dealing with someone else who has never even spoken to the first person. Or they ask you for forms you have already given. Or you ask them what is outstanding and you are told two things then you do those two things and they tell you more things and you are thinking why they didn't tell you about them earlier.
Anyway, completely unprofessional.
I would love to change and go with someone else we are too far down and need to close soon.
Please comfort me, I am in pain.
Note actual bank deliberately not mentioned.
We in the middle of getting a mortgage.
I have never pulled my hair out 17 times because the quality of service from the bank we are dealing with is so bad. Things like the person who we are dealing goes on holidays so then you are dealing with someone else who has never even spoken to the first person. Or they ask you for forms you have already given. Or you ask them what is outstanding and you are told two things then you do those two things and they tell you more things and you are thinking why they didn't tell you about them earlier.
Anyway, completely unprofessional.
I would love to change and go with someone else we are too far down and need to close soon.
Please comfort me, I am in pain.
Note actual bank deliberately not mentioned.