james-jones
Registered User
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- 20
Hi, I have a mortgage with PTSB which it is currently split.
154000 is the main mortgage that we pay capital and interest on. We have 240 monthly repayments remaining.
80000 is warehoused that we do not pay interest on but will be fully repaid on the mortgage maturity date
The PTSB sent us a letter inviting us to switch to the MVR Rate, listing 154000 as the current balance outstanding. We completed the application form and sent it back with the house valuation, which is valued at 200000. When I used their samples they supplied in the letter and their on-line calculator, I calculated that the interest rate would drop from 4.5 to 4.0
PTSB replied back to us to say that they will change the interest rate from 4.5 to 4.3. When I question this with them, they could not give me a straight answer as I was expecting the rate to drop to 4.0 as per the samples they supplied and using their on-line calculator. When I asked to speak to a supervisor, they came back to me and said that although my current balance outstanding is 154000, they calculated the MVR rate at 4.3 by combining the outstanding balance of 154000 and the 800000 that is warehoused.
I queried this with them as it was not specified in the letter of application nor was it mentioned on their web site for MVR. They said it is in the terms and conditions on their web site, but I cannot find it in the terms and conditions.
Has anyone else experienced this and if so where is it listed in the terms and conditions that they have on-line regarding MVR for split mortgage.
Thanks
154000 is the main mortgage that we pay capital and interest on. We have 240 monthly repayments remaining.
80000 is warehoused that we do not pay interest on but will be fully repaid on the mortgage maturity date
The PTSB sent us a letter inviting us to switch to the MVR Rate, listing 154000 as the current balance outstanding. We completed the application form and sent it back with the house valuation, which is valued at 200000. When I used their samples they supplied in the letter and their on-line calculator, I calculated that the interest rate would drop from 4.5 to 4.0
PTSB replied back to us to say that they will change the interest rate from 4.5 to 4.3. When I question this with them, they could not give me a straight answer as I was expecting the rate to drop to 4.0 as per the samples they supplied and using their on-line calculator. When I asked to speak to a supervisor, they came back to me and said that although my current balance outstanding is 154000, they calculated the MVR rate at 4.3 by combining the outstanding balance of 154000 and the 800000 that is warehoused.
I queried this with them as it was not specified in the letter of application nor was it mentioned on their web site for MVR. They said it is in the terms and conditions on their web site, but I cannot find it in the terms and conditions.
Has anyone else experienced this and if so where is it listed in the terms and conditions that they have on-line regarding MVR for split mortgage.
Thanks