Has anyone actually cancelled with Phonewatch.
We had a letter in March about a price increase and that if there was no cancellation in 30days that we would be in a new 12month contract. We didn't get around to acting on it and then changed in May to another provider. Now phonewatch are saying we are in a 12 month contract as we didn't respond in time. In effect they could have put 24, 36 or even more months in the letter. Any idea is there any validity in their claim.
We had a letter in March about a price increase and that if there was no cancellation in 30days that we would be in a new 12month contract. We didn't get around to acting on it and then changed in May to another provider. Now phonewatch are saying we are in a 12 month contract as we didn't respond in time. In effect they could have put 24, 36 or even more months in the letter. Any idea is there any validity in their claim.