Rather than starting a new thread I'll put me recent experience with Phonewatch here.
We have recently sold our house, and are in the process of cancelling all of our utilities as we won't be into the new place for a while. All bar Phone watch (sky, broadband, bins) require a 30 day notice period which is absolutely fair IHO.
Phonewatch said that I entered into a new annual contract in January and that I would have to pay for the remaining 7 months. I have been with them 5 years and only agreed to a 1 year contract upon signing in 2014 for a discount. They said that they sent me an email with their terms and conditions back in January when the new contract apparently commenced. I may have received this but cant find the email and have no memory of ever reading it.
My question is can a utilities company automatically sign you up for anything else apart from a rolling monthly contract without written or verbal consent?
We have recently sold our house, and are in the process of cancelling all of our utilities as we won't be into the new place for a while. All bar Phone watch (sky, broadband, bins) require a 30 day notice period which is absolutely fair IHO.
Phonewatch said that I entered into a new annual contract in January and that I would have to pay for the remaining 7 months. I have been with them 5 years and only agreed to a 1 year contract upon signing in 2014 for a discount. They said that they sent me an email with their terms and conditions back in January when the new contract apparently commenced. I may have received this but cant find the email and have no memory of ever reading it.
My question is can a utilities company automatically sign you up for anything else apart from a rolling monthly contract without written or verbal consent?