Hi All, looking for some advice on the following situation.
My fiancée put a deposit down in a well known wedding dress shop. This particular shop are the only stockists of a particular designer. The store told her that if she gave a deposit it would secure a 15% reduction off the retail price of any dress from this designer so she handed over 2000 euro.
My fiancée has now seen a dress she prefers in a different shop. We have asked for the deposit back but the shop owner said this may not be possible and we were told that deposit is non refundable.
My argument is we never actually picked out a dress, so we haven't actually put a deposit on a particular item. We rang the shop a number of weeks ago and spoke to an assistant who we think mistakenly told us the money was not given to the dress designer either. This leads me to believe that we have effectively given the shop a loan of money.
Do we have any grounds here to demand the deposit back. No contracts, documents have been signed. No specific dress was picked out let alone ordered but we have received confirmation of paying a deposit to the shop not the designer.
Any advice would be appreciated
My fiancée put a deposit down in a well known wedding dress shop. This particular shop are the only stockists of a particular designer. The store told her that if she gave a deposit it would secure a 15% reduction off the retail price of any dress from this designer so she handed over 2000 euro.
My fiancée has now seen a dress she prefers in a different shop. We have asked for the deposit back but the shop owner said this may not be possible and we were told that deposit is non refundable.
My argument is we never actually picked out a dress, so we haven't actually put a deposit on a particular item. We rang the shop a number of weeks ago and spoke to an assistant who we think mistakenly told us the money was not given to the dress designer either. This leads me to believe that we have effectively given the shop a loan of money.
Do we have any grounds here to demand the deposit back. No contracts, documents have been signed. No specific dress was picked out let alone ordered but we have received confirmation of paying a deposit to the shop not the designer.
Any advice would be appreciated