Hi,
Decided to change alarm systems recently. Company I was with told me I would have to pay up for the remainder of the 12 month contract. When I said I didn't remember ever signing a contract I was told that they sent me a letter in December and if I didn't cancel then I was automatically signed up for 12 more months.
Points to Note:
I do not know what the law is in this regard but I feel like I have been tricked into a 12 month contract. I was under the impression this was not allowed.
the fact that I never received the letter probably means I am ok (even if I did it is wrong IMO).
Thanks for any advice.
Decided to change alarm systems recently. Company I was with told me I would have to pay up for the remainder of the 12 month contract. When I said I didn't remember ever signing a contract I was told that they sent me a letter in December and if I didn't cancel then I was automatically signed up for 12 more months.
Points to Note:
- I never got letter
- I requested a copy and it did indeed say what they claim, on the back of an invoice in small print.........why would anyone be reading it in that much detail even if they got it!
- I was fully paid to date
- I was offered incentives to stay but refused
- Amount O/S is small approx €240 (but I am very annoyed about it)
I do not know what the law is in this regard but I feel like I have been tricked into a 12 month contract. I was under the impression this was not allowed.
the fact that I never received the letter probably means I am ok (even if I did it is wrong IMO).
Thanks for any advice.