My elderly parents are not receiving all their post to their address anymore. It appears that the postman is incorrectly delivering their post to OTHER addresses, for several weeks! My parents are now depending on the good will of people they dont know to deliver their post to them! Some very important and sensitive documents have been delivered this way.
We have complained by phone to An Post and were reassured that the problem would be resolved. But it hasn't, and we dont know how to proceed. ComReg? Has anyone had this problem, and how was it resolved?
The problem lies with the postman not reading the name/address on the envelope properly, ie just scanning the address, or picking out words or letters and making the wrong assumption. I dont want to get anyone sacked, but myself and my sister (who look after my parents) are quite worried and alarmed at this stage.
We have complained by phone to An Post and were reassured that the problem would be resolved. But it hasn't, and we dont know how to proceed. ComReg? Has anyone had this problem, and how was it resolved?
The problem lies with the postman not reading the name/address on the envelope properly, ie just scanning the address, or picking out words or letters and making the wrong assumption. I dont want to get anyone sacked, but myself and my sister (who look after my parents) are quite worried and alarmed at this stage.