I bought a weatherproof pad-lock for the back garden gate a few years ago. I have used the key to open it a few times with no problem since then. However lately the lock wouldn't budge. I tried several attempts to open it using both keys that were supplied but neither worked (both fitted but wouldn't turn). Today I attempted to open the lock as I needed to get coal delivered but the key broke in the lock. Do I have any consumer rights or do I have to suck it up and pay to get the lock professionally removed?
Thanks
Thanks