Let's look at it this way:
"I'm a manager supervising an office of 4 people and I have a fairly stressful job. Although my staff meet their targets, they do spend what I consider to be an unreasonable amount of time chatting to each other or on the phone.
A new employee started recently and I had hoped to instill a new work ethic within my group. However, last week when I arrived back in the office, I found 2 employees holding personal conversations on the phone, and two others - including the new girl - constantly chatting about friends from home. Despite my best efforts, this seems to have become a common occurrence.
Not wanting to cause a fuss, but still feeling that I had to say something, I asked the two girls not on the phone to get back to their jobs, before going into my office. A few moments later, there was a knock on the door, and one of the women that I had spoken to asked if I had time to talk to her. I have a very busy job, and I told her that I did not have the time. She then asked me when we could talk, and I replied that i would have to check and get back to her. She was obviously furious, and I felt that a conversation at this time would only escalate into an argument, not helping either of us. However, almost yelling, she told me in no uncertain terms that she would not accept being spoken to like a child. I had to demand that she leave my office!
Now, I don't mind a certain level of chit-chat, but I feel that it has now gotten to be too much. Add this to the fact that I am now challenged by members of staff who barge into my office because I dared to suggest that they stop talking and do some work! I'm at my wits end! Any advice please...."