I've received a solicitor's letter demanding payment from a big bad telco threatening the usual - legal proceedings, judgement mortgage, liability for costs, sheriff, public humiliation etc.
I had switched providers and am disputing liability for the balance because of the simply rubbish service received. The amount is small - less than €650.
I have gone past the debt collection agency sabre rattling stage and this seems to be taking it to a new level, in spite of my explaining that I was disputing the charge.
I would have thought there would be some sort of support for consumers in this situation, but all I can find is quango websites with platitudes and infantile primary colours.
What should I do? How much will their lawyers try to charge in costs if I lose? What are my chances if I take them on? Should I let it go?
I want to fight them, but I'd love to hear a realistic broad assessment - I appreciate that the detail will make all the difference - from some wise heads.
I had switched providers and am disputing liability for the balance because of the simply rubbish service received. The amount is small - less than €650.
I have gone past the debt collection agency sabre rattling stage and this seems to be taking it to a new level, in spite of my explaining that I was disputing the charge.
I would have thought there would be some sort of support for consumers in this situation, but all I can find is quango websites with platitudes and infantile primary colours.
What should I do? How much will their lawyers try to charge in costs if I lose? What are my chances if I take them on? Should I let it go?
I want to fight them, but I'd love to hear a realistic broad assessment - I appreciate that the detail will make all the difference - from some wise heads.