newbie2009
Registered User
- Messages
- 74
Hi all,
I recently went to the Ombudsman with a complaint about re-instating a tracker, and, long story short, the Ombudsman upheld my complaint. That was in Feb 2013.
The Ombudsman instructed the bank to offer me a tracker (which is higher that average, but I accepted), to give me a contribution towards legal fees, and to the refund the difference from March 2012.
To date I have had no refund. I have contacted the bank so many times Ive lost count.
Im just wondering if there is anyone else in this situation? How long should I usually wait for my refund?
Any advice is gratefully accepted!!
Thank you
I recently went to the Ombudsman with a complaint about re-instating a tracker, and, long story short, the Ombudsman upheld my complaint. That was in Feb 2013.
The Ombudsman instructed the bank to offer me a tracker (which is higher that average, but I accepted), to give me a contribution towards legal fees, and to the refund the difference from March 2012.
To date I have had no refund. I have contacted the bank so many times Ive lost count.
Im just wondering if there is anyone else in this situation? How long should I usually wait for my refund?
Any advice is gratefully accepted!!
Thank you