FX rate quote error

acannydoitji

Registered User
Messages
49
I rang my branch of PTSB this morning to check their buy rate for sterling drafts. I was quoted .6542 which I later learned was in fact the sell rate for notes! Had a bit of a set-to with branch manager and came to an agreement whereby I received a slightly better rate than standard and was allowed draw against some of the uncleared funds. Reasonably happy with this.

My query is was there any enforceable requirement on the part of PTSB to give me this rate?
 
Back
Top