But the service provider may levy a charge for the reverse DD?You can download a direct debit refund form from your bank. SEPA payments can be cancelled.
Plus they could add charges for the failed DD, then more again for any disconnection and reconnection.
True, you'd hope they have some alternatives!Seems like a slightly dated approach. I can't remember the last time we had a hard copy newspaper in the house!
You need to read up a little more on the terms of the supplier contract, and also on the limitations of the chargeback process.KBC didn't charge me. Any cancellation charges made by the provider by Direct Debit could also be cancelled.
It's the same thing to them.It's not a failed DD, you are entitled under the SEPA DD rules to recall a DD for a number of week after it was taken. Hence BG should not charge you in the same way as if the DD bounced. Disconnection and reconnection is a different story of course
Chargeback relates to a Credit or Debit card. No evidence is needed to request a refund of a SEPA Direct Debit within 8 weeks of the transaction. It's a no questions asked refund process.You need to read up a little more on the terms of the supplier contract, and also on the limitations of the chargeback process.
What evidence do you propose they supply the bank that would prove the cancelled DD charge was incorrect?
Sorry, you're right. But as above, the supplier can levy additional charges for you doing so.Chargeback relates to a Credit or Debit card. No evidence is needed to request a refund of a SEPA Direct Debit within 8 weeks of the transaction. It's a no questions asked refund process.