Brendan Burgess
Founder
- Messages
- 52,119
From the Central Bank report
Failed to adequately warn customers of the consequences of their decisions relating to their
mortgage: EBS failed to ensure that key information was brought to customers’ attention. EBS
failed to warn customers who were considering changing their mortgage terms, or requested a
change of party to the mortgage, that they might lose their entitlement to return to or avail of a
tracker mortgage rate in the future.
Failed to adequately warn customers of the consequences of their decisions relating to their
mortgage: EBS failed to ensure that key information was brought to customers’ attention. EBS
failed to warn customers who were considering changing their mortgage terms, or requested a
change of party to the mortgage, that they might lose their entitlement to return to or avail of a
tracker mortgage rate in the future.