Hello,
I am almost entirely the opposite, I moved to NIB (now Danske) a few years ago and never looked back .... I'm very happy with them, but clearly it depends on what you want from your bank.
Pros:
- Great internet and phone (app & telephone) services, infact possibly the best online banking I've ever seen (compared with other banks in Ireland and also, BNP or Natwest for example)
- Some very good value products (I've the Prestige Current Account, which gets you discounted rates but you pay a fee), their Mastercard Platinum has a great rate too.
- They do what they say they are going to do, well they certainly did in my case anytime I've asked for anything but I've read someone else on AAM was disappointed with them a while back
Cons:
- No real branch network, you lodge cheques through An Post's network
- If you want to meet with them, you have to set up an appointment and go to one of their nine regional centres (not a big deal, as you can apply for loans, open accounts etc online / by phone much of the time)
Regards
Mr. Earl.