I got a letter from my mortgage provider saying my home insurance expired three months ago and that there would be issues with my mortgage as a result. Turns out the insurance company had been sending correspondence to the wrong address and had failed to try and contact us any other way ( phone, email, etc). They are refusing to resume the cover however and want us to start a whole new application process, ten years on. Any ideas if there is any other way of getting this sorted as I am guessing any new quote is going to be way higher than we are currently paying. And the mortgage provider is getting shifty as well. No arrears or anything like that.