Hi, is there a specific authority that governs complaints with Health Insurance?
I tried to raise a complaint with a health insurance company, but was told that there is no reference number or tracking mechanism to see it through but it was being recorded. Don't feel like I can trust just there word as my complaint is around 5 recorded calls where there was a promise to call back and it did not happen!
Is there any way of getting back some insurance premium this year seeing if an advertised benefit of a policy is basically unusable?
I tried to raise a complaint with a health insurance company, but was told that there is no reference number or tracking mechanism to see it through but it was being recorded. Don't feel like I can trust just there word as my complaint is around 5 recorded calls where there was a promise to call back and it did not happen!
Is there any way of getting back some insurance premium this year seeing if an advertised benefit of a policy is basically unusable?