Flyinghigh
New Member
- Messages
- 4
My husband has a PCP agreement with a credit company, last week he received a letter from them stating that they had been sending incorrect information on a monthly basis to the ICB in relation to the loan on his old car, it stated in the letter tgat it should have been recorded as non applicable but had been recorded as ‘settlement’.
They apologised for the error and said it had been rectified, and had he been refused credit due to this error that we should write to the lender and explain what happened.
my question is what recourse if any does he have here? He was refused a loan to consolidate some existing debt, it has caused some significant stress/embarrassment because we have just had a baby we expected that with an excellent credit history that the loan would be accepted. We have written proof of this also.
I also assume there has to be some GDPR breech here surely sharing incorrect information regarding someone’s financial situation is a breech of GDPR.
would appreciate any wisdom of how to go about letting them know we are not happy about this situation and the damage it has caused.
They apologised for the error and said it had been rectified, and had he been refused credit due to this error that we should write to the lender and explain what happened.
my question is what recourse if any does he have here? He was refused a loan to consolidate some existing debt, it has caused some significant stress/embarrassment because we have just had a baby we expected that with an excellent credit history that the loan would be accepted. We have written proof of this also.
I also assume there has to be some GDPR breech here surely sharing incorrect information regarding someone’s financial situation is a breech of GDPR.
would appreciate any wisdom of how to go about letting them know we are not happy about this situation and the damage it has caused.