General Points To Be Noted By The Department of Defence Pensioners - 1890 426 444 is the LoCall phone number for the Pensions Section of the Department of Defence. This means you can contact us for the cost of a local call. When contacting the Pensions Section, please quote your Payroll Number. This can be found at the centre of your payslip.
- Our Pensions Section is open to the public Monday to Friday from 9.15 am to 5.30 pm (5.15 pm on Friday). It is located in Áras an tSáile, Renmore, Galway.
- It is the policy of the Department of Defence to provide a courteous, prompt and efficient service. If we cannot provide an immediate response to your query we will call you back at a time that suits you.
- Pensions are normally increased in line with movements in the pay of serving personnel holding corresponding rank. We will make every effort to pass on the benefit of such increases as quickly as possible.
- Pensions for the full calendar month are paid on the 20th of the month.
- If you receive a Pension Declaration form, please complete and return it promptly. This is an important check on the continuing entitlement to a pension which the Department is obliged to conduct. Failure to complete the Declaration within a reasonable period of time may lead to suspension of payment of the pension.
- It is important that the Pensions Section is notified of the death of a person to whom it is paying a pension. The entitlement to that pension ceases on the death of the pensioner, but the pensioner's spouse/children may be entitled to a pension in their own right. We are aware of how difficult the period of bereavement can be and we will provide all the necessary information and will make the required arrangements with courtesy and sympathy.
- For recent developments concerning the Defence Forces and the Department of Defence, there are two websites which may be of interest to you.
The addresses are :
www.defence.ie www.military.ie
Also, you can subscribe to An Cosantóir magazine which is available to all serving & retired personnel. Details can be obtained from:
An Cosantóir
Defence Forces HQ
Parkgate
Infirmary Road
Dublin 8
Tel. (01) 8042696