Viviane Huybrecht General Manager Corporate Communication / spokesperson KBC Group |
Yet another apology, rings hollow tbh and from my own experience of dealing with bankers winging about the lack of bonuses at my dining room table, I’d say it’s what they’re all thinking, an utter disgraceApology on behalf of KBC Group CEO Johan Thijs
KBC Group CEO has today offered a sincere apology for comments made yesterday during an analyst call following the announcement of the bank’s third quarter results.
“I would like to personally and sincerely apologise to our customers and to the Irish public for the offence caused by my words yesterday in relation to the tracker mortgage examination and investigation.
I want to acknowledge the insensitivity of what I said and the manner in which it was delivered. It was unintentional and I am truly sorry for the offence caused.
KBC has previously apologised for the way we handled tracker mortgages on behalf of our customers, many of whom were directly impacted and I would like, also personally, to formally reiterate that apology again today.
I would also like to acknowledge the crucial role played by the Central Bank of Ireland (CBI) in all regulatory matters, including the tracker mortgage examination. I want to express my support and respect on behalf of KBC for the role that the CBI plays in the regulation of banking in Ireland. We have fully cooperated with this investigation and will continue to do so until all matters in relation to tracker mortgages are dealt with.
KBC are determined to act as a positive force for choice in the Irish banking sector. We are committed to the process of cultural change in banking in Ireland. While my words yesterday do not reflect that, I want to assure people that KBC and myself will do everything in its power to regain public trust. We are fully committed to further supporting the Irish economy and the Irish people. My commitment is that we do so through actions and not just words.”
Viviane Huybrecht
General Manager Corporate Communication / spokesperson KBC Group
Maybe he is right, we all need to move on.
Hi all I wanted to put forward my absolute disgust at the comments of the KBC chief today regarding the Central Bank and what it should do in regards the Tracker Issues, which are appalling. People are living with the consequences of what this lender (and the others) has done and many are only now going through the appeals process to have their cases heard. There are many accounts that were deemed not impacted by the CBI investigation, that will now have to progress to the FSPO process of complaint.
I write this having finished two Oral Hearings today and the effects this had on families and there are wounds that remain infected and untreated and these comments pour salt onto these families.
It is not a matter that can be simply brushed off and forgotten much and all as Mr. Thijs would like that to be the case and I for one will keep reminding him that what occurred has left many with fall out affects that will last for years.
Utter disgraceful what he stated.
Padraic Kissane
Hi all I wanted to put forward my absolute disgust at the comments of the KBC chief today regarding the Central Bank and what it should do in regards the Tracker Issues, which are appalling. People are living with the consequences of what this lender (and the others) has done and many are only now going through the appeals process to have their cases heard. There are many accounts that were deemed not impacted by the CBI investigation, that will now have to progress to the FSPO process of complaint.
I write this having finished two Oral Hearings today and the effects this had on families and there are wounds that remain infected and untreated and these comments pour salt onto these families.
It is not a matter that can be simply brushed off and forgotten much and all as Mr. Thijs would like that to be the case and I for one will keep reminding him that what occurred has left many with fall out affects that will last for years.
Utter disgraceful what he stated.
Padraic Kissane
I've asked a member of the Joint Fiance Committee
Thanks for that Brendan. We couldn't get help from anyone else. Padraic cannot help either due to CBI restrictions.I wouldn't think that is appropriate. Bringing a politician with you to an oral hearing?
If I were on the Panel I would probably go out of my way to make sure I was not influenced. I would make a decision on its merits but in grey areas, I would probably tilt against the customer. It's like when people apply for a job and then get a politician to put in a word for them.
Brendan