Hi. A few months ago I received a letter from Cabot financial requesting outstanding payment on behalf of Three for the amount of €145.37.
Some time previous to that I had a phonecall from Three requesting the same amount for a mobile phone account. I explained that I had never had a phone account with Three but told them that I did have the mobile broadband a/c. The lady insisted that it was for a phone and said whe would get back to me. She never did.
It's about 2 years since I had an account with Three, which was for mobile broadband. I wasn't in contract, had to give a months notice and cancelled the account. The reason I cancelled was because I had recieved a bill which was way over my montly payment an for an amount of data that I didn't use. The account was paid by direct debit, which I never cancelled. I don't remember if the final bill was taken out of my account or not but why would they not just have taken any final monies owing to them at that time? I can't imagine that they didn't!
Anyway -the last time I heard from cabot it was a phonecall, I went through the details with them again and they said they'd check with three. Didn't hear from them fror months but had specified that they should contact me in writing, I didn't want to get that call at work! They called again last week and the first thing they wanted to do was for me to confirm my details. I wouldn't. I had asked them to contact me in writing and they were calling again, besides, they were calling me?! Today I received a letter from Belgard solicitors, pay the amount within 7 days or they'll issue proceedings.
What should I do here? I really don't think I owe three any money. And if I do, why did't they take it out of my bank account when I closed the mobile broadband account with them?
Thanks in advance.
Some time previous to that I had a phonecall from Three requesting the same amount for a mobile phone account. I explained that I had never had a phone account with Three but told them that I did have the mobile broadband a/c. The lady insisted that it was for a phone and said whe would get back to me. She never did.
It's about 2 years since I had an account with Three, which was for mobile broadband. I wasn't in contract, had to give a months notice and cancelled the account. The reason I cancelled was because I had recieved a bill which was way over my montly payment an for an amount of data that I didn't use. The account was paid by direct debit, which I never cancelled. I don't remember if the final bill was taken out of my account or not but why would they not just have taken any final monies owing to them at that time? I can't imagine that they didn't!
Anyway -the last time I heard from cabot it was a phonecall, I went through the details with them again and they said they'd check with three. Didn't hear from them fror months but had specified that they should contact me in writing, I didn't want to get that call at work! They called again last week and the first thing they wanted to do was for me to confirm my details. I wouldn't. I had asked them to contact me in writing and they were calling again, besides, they were calling me?! Today I received a letter from Belgard solicitors, pay the amount within 7 days or they'll issue proceedings.
What should I do here? I really don't think I owe three any money. And if I do, why did't they take it out of my bank account when I closed the mobile broadband account with them?
Thanks in advance.