Today and recent days much discussion on Joe Duffy Show about the difficulties a family endured trying to make a claim under travel insurance. Point was made that because of the high reputation enjoyed by AA people felt no undue problems would arise in event of a claim. It is only when a claim is made some people realise that AA will have to deal with some Insurance Company who will call the shots so to speak. Is there anyway one can ascertain how reasonable Insurance companies are when dealing with claims. The agents selling their products usually convey a friendly cosy image but when the day you have to claim your experience can be different