Hi - the mains water pipe out in front of our house burst early on Saturday morning, flooding our house with all the ensuing damages. I went into the county council this morning - they seemed a) ignorant of any process to deal with processing a claim to pay for damage concerned and b) questioning why we would not put in our claim through our house insurance.
Surely the Council have their own insurance for this? They said it has never happened before?? Can anyone advise - we naturally want to move fast to get an assessor out and get our claim processed so we can start to repair the damage.
Surely the Council have their own insurance for this? They said it has never happened before?? Can anyone advise - we naturally want to move fast to get an assessor out and get our claim processed so we can start to repair the damage.