Delighted to see PTSB now contacting people impacted as a result of fspo complaint being upheld.
They are applying the principles of the Tracker Mortgage Examination(TME) to impacted accounts even though they failed to identify this cohort when the TME was ongoing.
Given the additional time that has passed and the sale/transfer of some impacted mortgages to hedgefunds in 2019, should PTSB not be made to take back any impacted accounts on basis of the prevailing fixed rates available in 2018/19? This would be on assumption an impacted Borrower was able to fully repay the (now reduced) mortgage balance following application of redress (ie: a combination of balance adjustment, cash refund and compensation).
Failure to take these accounts back into PTSB leaves the impacted clients permanently disadvantaged at a Tracker rate of +3.25% going forward (given rising interest rate environment).
They are applying the principles of the Tracker Mortgage Examination(TME) to impacted accounts even though they failed to identify this cohort when the TME was ongoing.
Given the additional time that has passed and the sale/transfer of some impacted mortgages to hedgefunds in 2019, should PTSB not be made to take back any impacted accounts on basis of the prevailing fixed rates available in 2018/19? This would be on assumption an impacted Borrower was able to fully repay the (now reduced) mortgage balance following application of redress (ie: a combination of balance adjustment, cash refund and compensation).
Failure to take these accounts back into PTSB leaves the impacted clients permanently disadvantaged at a Tracker rate of +3.25% going forward (given rising interest rate environment).