Hollygolightly
Registered User
- Messages
- 9
I am looking at changing my broadband supplier as my current speeds are very low. SIRO is not available in my area. My understanding is that all other providers apart from Virgin use the Eir phone network. Many of the alternative service providers covering my area are promising speeds of "up to" 100 times faster than I currently have (and more). Can someone explain how it is possible for an alternative supplier to provide such a better speed, using the same line? I am concerned that I will end up in a contract that looks like a good deal on price grounds, but is not delivering the speed or bandwidth that I need. None of those I have seen offer a guaranteed minimum speed, only the reference to a possible maximum.
I realise there may be other more relevant forums/websites out there for this topic, so if someone can point me to other websites that have more information on this topic I would appreciate that.
Thanks all for helpful comments. In response to joer, I don't know how far I am from the Exchange or the cabinet. There are a few telecoms-type cabinets in the housing estate, but I don't know which is the Eir one (or indeed if they relate to something else like lights or electricity - one big metal box looks much like another to me!!).How far from the Exchange are you ? Or how far from the cabinet .
Have any of your neighbours got Eir broadband , do you know. Or broadband from any provider , that is the first thing to establish. If your neighbours have good broadband then there is no reason why you should not, it might be an issue with your own set up , alarm, extensions etc.
Hi Feemar, can you tell me more about this. Eir are advertising fibre in my area although they haven't contacted me to offer it. Do you have to opt for upgrade to fibre to get this or does Eir connecting its cabinet to fibre give everyone on that connection a better service? (I realise that I should be able to get this information by contacting Eir, but they don't answer their phones).There should be little difference if another company uses the Eir lines. We had a similar problem but were advised recently that Eir Fibre was available - it is not " fibre to home" as was advertised but is "fibre to cabinet" and the cabinet is not far from our house so the service is much improved. Eir customer service is terrible but their call out to fix faults is ok.
As far as I kow Eir have upgraded their lines to Fibre in some areas. I was able to check online by putting in my post code on an Eir site and it said I could get it. There was a connection fee of one hundred euros but it did improve the service.Hi Feemar, can you tell me more about this. Eir are advertising fibre in my area although they haven't contacted me to offer it. Do you have to opt for upgrade to fibre to get this or does Eir connecting its cabinet to fibre give everyone on that connection a better service? (I realise that I should be able to get this information by contacting Eir, but they don't answer their phones).
In response to joer, I don't know how far I am from the Exchange or the cabinet.
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