world201812
Registered User
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Probably true, but also allow for the fact that this is the first time you've had to do so & add in the stress of concern for your parent plus lack of support from the rest of your siblings.people who work in the system don’t have a breeze how complicated it is to navigate
I'd raise a formal complaint with BOI, some branches are staffed by rude clueless moronsDannyBoyD
Thanks DannyBoyD, and totally get it they have 101 things to concern them bar my parent.
thedaddyman
This in interesting, POA in place and turned up at Branch with IDs etc and BOI didn’t want to know, said it wasn’t possible, we went down road to credit union and equivalent sorted in five minutes, different gravy!
So the home care package is signed off on pending discharge, its great to have it but personally I think my parent safer where they are, but their wishes are to be respected so home we go.
And thanks POC and Des Pondent too
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