Kimmagegirl
Registered User
- Messages
- 327
Do I submit my claim immediately or do I wait until the end of the year and lump together all my receipts and then make a claim?
How to make a claim
You should send your claims to us as soon as possible through the Laya App or using an out-patient claim form. We will not pay for any benefits unless you submit your receipts to us within twelve months from the end of your policy year. If your receipts are not received within this timeframe, your benefits will not be paid.
You can claim via the website member area, don't need app on phone.Thanks. I don't want to use an App. Is it possible to submit a paper based claim?
Reading replies first can avoid the need for unnecessary questions.Thanks. I don't want to use an App. Is it possible to submit a paper based claim?
Thanks Odyssey06.If you prefer to submit your claims by post, you can find our everyday medical expenses claim form. You can only claim at your renewal if you choose to claim by post.
You can change your back account through the online Member Area.Thanks Odyssey06.
That is the helpful information that I was looking for.
I prefer to submit my claim the old fashioned way, so I will most likely wait until my renewal date when I may have other receipts available.
When we were getting refunds during Covid I remember I received a payment direct to my Ulster Bank account. I think these old details are still on their system. Is it possible to change my bank details online or do I phone them about this?
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