Just came home from a wonderful weekend in Rome, but without our suitcase!!! Aer Lingus told me that they will call me if they locate it,but if I havent heard from them after 21 days,they will class it as lost. Question is, Do I have to have receipts for every single item? GHD's arent cheap ,I have it about a yr and a half,couldnt tell you where the reciept is,same with his ipod. we bought xmas presents in Rome,didnt keep the reciepts as they are jigsaws,toy cars etc. I would love my suitcase back but if it never seen again,how does the process work with claiming insurance.I have VHI travel insurance,when I rang them they fobbed me off and told me to go threw aer lingus.
Help,please. ps ,we arrived home on Sunday morning.