I've just visited that site and apart from the rather bland design, some of the links aren't working. Wouldn't strike me with a lot of confidence to use a company like that to be honest.
Quality service has a cost!
I don't dispute your main point, but I think your suggestion that busy small-business owners should be spending their time knocking out html and css makes no sense. You're average small-business owner won't buy a book on glazing when they need a broken window fixed. They won't buy the Haynes guide for the Ford Transit when their van needs a service. Spending time on html & css when they can get simple template sites for free, and/or buy in the necessary skills is a waste.My suggestion to anyone who wants a cheap website for a brochure site is to go and buy a book on HTML/CSS and read it. You will be able to knock out a website in your own time and get exactly what you want. If at the end that you don't like the look of it then go looking for someone to put a nice face on what you have created.
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