Brendan Burgess
Founder
- Messages
- 54,419
Ombudsman | Court |
Free | Could face legal costs of both sides |
Should take about a year | Could take up to three years |
You remain in control of all aspects of the case | You will be giving up control to a solicitor and barrister |
The Ombudsman has already found in favour of Karen on this issue | You will have to establish your case from scratch - that there was a breach of contract and that the rate would have been 1.5% |
Consumer-friendly | The courts are not consumer-friendly |
Confidential | The case would be held in public |
Clear and understandable process | Archaic and complex process |
Additional compensation would be welcome for stress, etc. but it's not something that warrants a trip to the High Court.
do we still contact the bank first
Thank youYes. Post edited for clarity.
Brendan
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