Has anyone else had problems with the main bearing in their washing machine.?
I purchased a new washing machine about 5 year ago with a 5 year parts warranty. After 2 ½ years the bearing in the drum went very noisy, apparently the bearing is not replaceable and a complete new drum is required, so the company replaced it but it cost me €140 labour. Another 2 ½ year on and the bearing has gone again. I wrote to Elecrolux/Tricity Bendix at 2 different addresses and told them there was only two of us at home and it did not have heavy use, also that previous machines had never give this problem and I am not prepared to pay another €140, I will purchase a new machine. The result no response whatsoever, they do not care.
As one manufacture covers a few different makes the inside is similar so they must all have this fault from this group, so I will purchase from a different manufacturing group next time.
I purchased a new washing machine about 5 year ago with a 5 year parts warranty. After 2 ½ years the bearing in the drum went very noisy, apparently the bearing is not replaceable and a complete new drum is required, so the company replaced it but it cost me €140 labour. Another 2 ½ year on and the bearing has gone again. I wrote to Elecrolux/Tricity Bendix at 2 different addresses and told them there was only two of us at home and it did not have heavy use, also that previous machines had never give this problem and I am not prepared to pay another €140, I will purchase a new machine. The result no response whatsoever, they do not care.
As one manufacture covers a few different makes the inside is similar so they must all have this fault from this group, so I will purchase from a different manufacturing group next time.