Round Tuit
Registered User
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- 163
I have an 03 Golf (over 3 years old now) with what appears to be a small bubble/raising of paintwork on the edge of the roof, the paint on this bubble recently cracked and slight rust is beginning to emerge. I went to MSL believing this to be a warranty issue under their paint and body defects warranty whichcovers much longer than 3 years. At the outset the meeting was quite negative with the MSL staffer believing it was coming from somewhere that they wouldn’t have responsibility for. Having looked at the boot and pulled up the rubber along the edge of the roof he was very surprised to see no breaches in the finish anywhere and became much more positve, took photos and other details of car and said he’d send it off to warranty to see what they’d say. 3 weeks after initial meeting I phoned for feedback and was told the initial application had been refused by “Warranty” but that they’d re-applied. It will be another 2 weeks since that conversation tomorrow and I’ve heard nothing since
Am just wondering has anyone had a similar experience, how long did it take to resolve and was it covered by the warranty?
Am just wondering has anyone had a similar experience, how long did it take to resolve and was it covered by the warranty?