We were stranded in New York for 6 days due to the Ash. We traveled with Delta.They rebooked us on the home flight which was 6 days later.
Delta say we are due no expenses and made absolutely no attempt to help - not even a glass of water.
All EU carriers are paying reasonable expenses - some reluctantly.
I understand Delta are not governed by the EU rules as we were not leaving the EU. Coming into EU is not covered.
It appears they are outlaws as far as Ireland is concerned. Is there any were we can turn? Seems grossly unfair that most Airlines are paying but Delta can just say no.
My insurance may pay a pittance.
Any help.
Delta say we are due no expenses and made absolutely no attempt to help - not even a glass of water.
All EU carriers are paying reasonable expenses - some reluctantly.
I understand Delta are not governed by the EU rules as we were not leaving the EU. Coming into EU is not covered.
It appears they are outlaws as far as Ireland is concerned. Is there any were we can turn? Seems grossly unfair that most Airlines are paying but Delta can just say no.
My insurance may pay a pittance.
Any help.